FAQs & Troubleshooting

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MFC-J5620DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J5620DW

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Date: 10/29/2013 ID: faq00002872_002

Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?

Even if you turn the Transmission Verification Report off by choosing Off or Off+Image, the report will print under the following circumstances:


  • If a fax you attempt to send is unsuccessful due to a transmission error.
    BUSY/NO

  • If you successfully send a fax, but the receiving machine modifies the size of the document you sent.

  • If you send a color fax that the receiving machine prints it in black and white.
    COLOR
- Even if the Transmission Verification Report is set to Off+Image, the image will not appear on the Transmission Verification Report if you send a color fax.

- Click here for information about setting up the Transmission Verification Report.

Related Models

MFC-J285DW, MFC-J4310DW, MFC-J4320DW, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5920DW, MFC-J650DW, MFC-J870DW, MFC-J875DW

If you need further assistance, please contact Brother customer service:

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