MFC-J485DW
FAQs & Troubleshooting |
MFC-J485DW
Date: 04/28/2015 ID: faq00002541_019
Clean the paper pick-up rollers
Follow the steps below to clean the paper pick-up rollers.
-
Unplug the machine from the AC power outlet (electrical socket).
-
If the paper support flap is open, close it, and then close the paper support.
-
Pull the paper tray completely out of the machine.
If the machine has been feeding multiple pages when there are only a few sheets of paper left in the tray, clean the Base Pad (1) with a soft lint-free cloth moistened with water.
(For models with photo paper tray or photo bypass tray)
Also clean the Base Pad (2) for the photo paper tray with a soft lint-free cloth moistened with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
-
Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
-
Put the paper tray firmly back in the machine.
- Re-connect the power cord.
MFC-J460DW, MFC-J480DW, MFC-J485DW, MFC-J680DW, MFC-J775DW(XL), MFC-J880DW, MFC-J885DW, MFC-J985DW(XL)
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.