MFC-9420CN
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FAQs & Troubleshooting |
MFC-9420CN
Date: 10/31/2005 ID: faq00000204_011
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
If the received data is divided and printed on 2 pages or if you get an additional blank page, your Reduction setting may not be correct for the paper you are using. Adjust the paper size following the instructions listed below:
If you are using the fixed reduction feature, check to see if the reduction ratio is set to ON. (We recommend turning the setting to "AUTO REDUCTION" ON.)
To check the reduction setting:
- If the FAX mode key is not illuminated in green, press it.
- Press the Menu/Set key.
- Press the the up or down navigation key until Fax appears on the LCD and press Menu/Set.
- Press the up or down navigation key until Setup Receive appears and press Menu/Set.
- Press the up or down navigation key until Auto Reduction appears and press Menu/Set.
- Press the up or down navigation key until ON appears and press Menu/Set.
- Press Stop/Exit.
If you have the optional paper tray,
- Press Menu/Set key.
- Press the up or down navigation key until General Setup appears on the LCD and press Menu/Set.
- Press the up or down navigation key to choose the tray and press Menu/Set.
- Press the up or down navigation key until Tray Use Fax appears and press Menu/Set.
- Press the up or down navigation key until the paper tray you are using appears and then press Menu/Set.
- Press Stop/Exit.
MFC-9420CN
If you need further assistance, please contact Brother customer service:
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