MFC-9420CN
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FAQs & Troubleshooting |
MFC-9420CN
Date: 01/27/2014 ID: faq00000161_002
"Paper Jam C" error appears on the LCD. What should I do?
If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below:
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Open the back cover and release the fusing unit pressure release levers.
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Remove the jammed paper by pulling it out slowly.
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Reset the fusing unit pressure release levers.
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Close the back cover.
MFC-9420CN
If you need further assistance, please contact Brother customer service:
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