When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort® produces one of these errors: - Paprport.exe has generated errors and will be closed by Windows. - Paperport.exe Application Error. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read".
Please follow these steps to install a patch file that will resolve this problem:
- Exit the PaperPort® software.
- Download the patch and save it to your Windows Desktop.
- After the download completes, install the patch onto your system by double clicking the file on your Windows Desktop.
- Restart your computer.
- Open PaperPort®.
- After about a minute, the correct link to Adobe® Acrobat® 5.0 will appear in the PaperPort® Link Bar and the problem should be resolved.
DCP-1000, DCP-1400, FAX-5750e, MFC-4800, MFC-6800, MFC-8500, MFC-9700, MFC-9800
If you need further assistance, please contact Brother customer service:
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