FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

HL-2600CN

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-2600CN

Not your product?

Date: 01/27/2014 ID: faq00000164_003

"JAM E1" error appears on the LCD. What should I do?

This message indicates that a paper jam occurs at the paper exit. 

 

JAM E1

 

Follow the steps below to clear a paper jam:

 

 

  1. Open the Top Cover and release the Fusing unit Pressure Release Levers.

     

  2. Open the Rear Access Cover and remove the jammed paper by pulling it out slowly.

     

  3. Close the Rear Access Cover.

     

  4. Reset the Fusing Unit Pressure Release Levers, and then close the Top Cover.
 

Related FAQs

Related Models

HL-2600CN

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.