FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 05/14/2015 ID: faqh00000021_000

Why is the outline sewing off the pattern?

This happens mainly when the fabric is not set to the embroidery frame correctly or the upper thread is too tight.



  • Improper backing material (stabilizer) is put on the fabric. 
    Thick stabilizer has to be used for elastic or thin fabric.

One Point Advice   Fabrics and stabilizer material for embroidery 

  • The fabric has to be set to the frame tight enough.

One Point Advice   Embroidery 

  • Decrease the upper thread tension manually to the basic thread tension setting or less.

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DZ820E, HE1, HE-120, HE-240, HE300, Innov-is 1000, Innov-is 1200, Innov-is 1250D, Innov-is 1500D/1500, Innov-is 2500D, Innov-is 2800D, Innov-is 4000D/4000, Innov-is 4500D, Innov-is 4750D, Innov-is 500D, Innov-is 6000D, Innov-is 6700D, Innov-is 6750D, Innov-is 900D, Innov-is 950D, Innov-is 990D, Innov-is BP2100, Innov-is BP2150L, Innov-is VE2200, Innov-is VE2300, Innov-is VM5100, Innov-is VM5200, Innov-is VM6200D, LB6770/6770PRW, LB-6800, LB6810, PC-6500, PC-8500/8500D, PE-150V, PE-170D, PE-180D, PE-300S, PE-430, PE-450, PE500, PE525, PE540D, PE-700/750D, PE-700II/750D(USB), PE-770, PE-780D, SB7050E, SB7500, SB7900E, SB8000, SE1800, SE-270D, SE-350, SE-400, SE425, ULT2001/2001N/2001C/2002D/2003D

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