FAQs & Troubleshooting

Close

DS-820W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/24/2013 ID: faq00003112_000

Error Code: E04

The error code E04 means Paper Jam.

It is displayed if scan exceeds the maximum length, and cannot successfully eject the scanned document.


Open the top cover and remove the document, then close the cover and try to scan again.

Related Models

DS-820W, DS-920DW

Do you need any further assistance?

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.