FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/26/2021 ID: faqp00100565_000

P-touch Editor crashes when I open it on my Mac.

P-touch Editor may crash if your Mac has custom fonts installed.


  1. Disable custom fonts in the Font Book.

    Custom fonts are usually stored in the [User] folder in the Font Book. If necessary, you can enable them in the Font Book later.

  2. Open P-touch Editor.
  3. If you still cannot open P-touch Editor, go to the Font Book > [File] > [Restore Standard Fonts].
  4. Your Mac will automatically back up the custom fonts, and then will restore the standard fonts. Restart P-touch Editor.

    For more information about restoring your custom fonts, see your Mac documentation.

Related Models

PT-1500PC, PT-2700, PT-2710, PT-2730, PT-3600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P710BT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, TP-M5000N, VC-500W

If you need further assistance, please contact Brother customer service:

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