PT-2300
 |
FAQs & Troubleshooting |
PT-2300
Date: 06/02/2020 ID: faqp00000007_000
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
Please check the following:
-
Did you turn on the P-touch after it was connected to the computer?
If you do not turn it on, the computer does not recognize that the P-touch was connected. -
Depending on the model of the USB Hub, the P-touch may not be correctly detected.
Connect the P-touch directly to the USB connector of the computer.
If you still get the same problem, download the latest printer driver from the [Downloads] page and try to install it again.
PT-1230PC, PT-1500PC, PT-2300, PT-2310, PT-2430PC, PT-2600, PT-2610, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P750W
If you need further assistance, please contact Brother customer service:
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