FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/30/2020 ID: faqp00001347_000

When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.

When any printer driver that supports "P-touch Transfer Manager" has not been installed, this issue may occur.
We have released a new version in which the above issue was fixed. Please download and install the latest versions of P-touch Editor.

If you do not want to download the file, press the OK button to close the message and then continue with the operation since the P-touch Library and P-touch Editor are not affected by this issue.

P-touch Transfer Manager is software for transferring data to printers or backing up data in printers.

Related Models

PT-1500PC, PT-18R, PT-1950, PT-1960, PT-2100, PT-2110, PT-2300, PT-2310, PT-2600, PT-2610, PT-2700, PT-2710, PT-3600, PT-9200DX, PT-9200PC, PT-9500PC, QL-500, QL-550, RL-700S

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.