FAQs & Troubleshooting

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PT-2300

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 07/23/2018 ID: faqp00000563_001

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

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It means that the tape width / label size inside the printer does not match the one selected in P-touch Editor.

You can correct this error by:

 

  • Re-selecting the tape width / label size in P-touch Editor.

    OR
     
  • Changing the tape cassette or label inside the printer.

Related Models

PT-1500PC, PT-2300, PT-2310, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-3600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-710W, QL-720NW

If you need further assistance, please contact Brother customer service:

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