FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

PT-1800

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/01/2020 ID: faqp00000129_001

My machine has no power.

If the batteries are weak or the wrong power adapter is used, it can cause the machine not to power up.

 

  • If you are using batteries, replace all of them with new six "AA" batteries. Follow the pictures in the batteries compartment on positioning the "+" POSITIVE end of the batteries.

  • If using an AC power adapter, check the rating of the adapter. The label on the adapter should list the OUTPUT as 9.5VDC 1300mA. The label should also indicate the "+" POSITIVE and the "-" NEGATIVE contacts of the adapter plug. The outside surface of tip at the end of the plug should be "+" POSITIVE and the inside contact should be "-" NEGATIVE. Using a wrong adapter can damage the machine internally and void the warranty. The recommend adapter for this machine is the AD60.

Related Models

PT-1800, PT-1810

If you need further assistance, please contact Brother customer service:

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