FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

PT-1700

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/01/2020 ID: faqp00000130_000

Everytime I try to change the text size, I get an "ERR" message.

The "ERR" message usually appears when the "BIG" font is turned on. This is a predetermined font that may not be adjusted.
To turn this font off, hold down the CODE key and press and release the BIG key (4) until NORM is displayed. Release both keys. Then you may change the size.

The BIG size font is available only when using a 3/4" (18 mm) wide tape.
If the BIG size font is selected and any tape cassette with a width other than 3/4" (18 mm) is installed, "ERR" is displayed when you try to print or change the settings for SIZE, STYLE, and UNDL/FRM.

Related Models

PT-1700

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.