RJ-2035B
FAQs & Troubleshooting |
RJ-2035B
Date: 05/11/2020 ID: faqp00001448_009
The print quality is poor.
Check the following:
Is the media loaded correctly?
- Make sure that both sides of the Media Compartment Cover are fully closed.
- Install the correct media.
Are dust or adhesive accumulated on the Print Head or Platen Roller?
Clean the Print Head and Platen Roller. For details, see the FAQ: "How to clean the Print Head" or "How to clean the Platen Roller".
Is the print density set correctly?
Adjust the print density and print speed.
Run the printer self-test and check the Print Head test pattern for missing dots. For details, see the FAQ: "How to execute the printer configuration (Self-test) to debug".
If the problem still occurs, contact your reseller or Brother Customer Service for assistance.
RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB
If you need further assistance, please contact Brother customer service:
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