TD-4420DN/4420DN(FC)
FAQs & Troubleshooting |
TD-4420DN/4420DN(FC)
Date: 03/04/2024 ID: faqp00000422_006
Labels are jammed in the machine or are not ejected correctly after printing.
For TD-4420DN(FC)/4550DNWB(FC) users:
Follow the instructions replacing "RD Roll" with "Linerless Roll".
How to remove a label jam:
- Make sure that the printer is turned off and disconnect the AC adapter.
- Open the RD Roll Compartment Cover.
-
Remove any jammed labels.
Do not touch the cutter. Personal injury could result.
How to prevent a label jam:
-
If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet with a cloth.
Use a slightly damp cloth if it is difficult to remove adhesive. -
Check if there is dirt or lint on the roller preventing it from rolling freely.
Clean the roller if there is any dirt or lint on it.
For details, see <Roller maintenance> in the FAQ: "How do I clean my printer?". - Check that the label output slot is not blocked.
-
Check that the RD Roll is installed correctly. If not, remove the RD roll and reinstall it.
For details, see the FAQ: "How do I install/change the RD roll?". - Check that the RD Roll Compartment Cover is closed correctly.
-
Check that the label is not damp.
Do not expose the RD Roll to high humidity. -
Do not use the label that has been once peeled off by sticking it to the release paper.
It may peel off and get stuck in the printer.
TD-4210D, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN, TD-4550DNWB / 4550DNWB(FC)
If you need further assistance, please contact Brother customer service:
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