SDX125e
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/hf_sdx125eeus.jpg)
SDX125e
Date: 08/01/2019 ID: faqh00101432_000
E12004 appears on the computer screen.
Error Message
An unexpected error has occurred. (E12004)
-
Cause
An unexpected error has occurred during internal processing with the image trace function.
-
Solution
Close the CanvasWorkspace. Startup it again, and then tries the same operation.
If the error message still appears, contact the Brother Customer Service with the following information:
- OS version
- CanvasWorkspace version
- Software version of your cutting machine
CM100DM, CM250, CM300, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.