FAQs & Troubleshooting

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MFC-J6955DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6955DW

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Date: 10/04/2022 ID: faq00100217_009

Access Web Based Management

  • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 12/13 for Mac, Chrome for Android (4.x or later), and Chrome/Safari for iOS (10.x or later). Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
  • The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". We recommend immediately changing the default password to protect your machine from unauthorized access. (network connection models only)
    You can also find the default password in the Network Configuration Report.
  • (network connection models only)
    If the password is entered incorrectly several times, you will not be able to log in for a while. The lockout settings can be changed in Web Based Management.
  • (network connection models only)
    Up to eight computers or mobile devices can be logged in to Web Based Management at the same time. If you log in a ninth device, the first device will be logged out.
  • (network connection models only) 
    We recommend using the HTTPS security protocol when configuring settings using Web Based Management. If you use HTTP when configuring settings using Web Based Management, follow the screen prompts to switch to a secure HTTPS connection.
  • (network connection models only) 
    When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication.

> Start from Brother iPrint&Scan (Windows/Mac)
> Start from Your Web Browser (network connection models only)
> Start from Brother Utilities (Windows)

> Start from Brother Mobile Connect

 

Start from Brother iPrint&Scan (Windows/Mac)

  1. Start Brother iPrint&Scan.

    • Windows
      Launch iPrint&Scan(Brother iPrint&Scan).
       

    • Mac
      In the Finder menu bar, click Go>Applications, and then double-click the iPrint&Scan icon.

    The Brother iPrint&Scan screen appears.

  2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  3. Click Machine Settings(Machine Settings).

  4. Click All Settings.
    Web Based Management appears.

  5. If required, type the password in the Login field, and then click Login.

  6. If you want to pin the navigation menu on the left side of the screen, click image and then click image.

You can now change the machine settings.

  • You can also access Web Based Management from Brother Mobile Connect for mobile devices.

(network connection models only) 
If you change the protocol settings, you must restart the machine after clicking Submit to activate the configuration.

After configuring the settings, click Logout.

 

 

Start from Your Web Browser (network connection models only)

  1. Start your web browser.
  2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example:

    https://192.168.1.2

    • If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
           - For example:
             https://SharedPrinter

      If you enable a NetBIOS name, you can also use the node name.
           - For example:
             https://[your node name]
      The NetBIOS name can be found in the Network Configuration Report.

     
  3. If required, type the password in the Login field, and then click Login.
  4. If you want to pin the navigation menu on the left side of the screen, click image and then click image.

You can now change the machine settings.

 

(network connection models only) 
If you change the protocol settings, you must restart the machine after clicking Submit to activate the configuration.

After configuring the settings, click Logout.

 

Start from Brother Utilities (Windows)

  1. Launch image(Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
  2. Click Tools in the left navigation bar, and then click Machine Settings.
    Web Based Management appears.
  3. If required, type the password in the Login field, and then click Login.
  4. If you want to pin the navigation menu on the left side of the screen, click image and then click image.

You can now change the machine settings.

 

(network connection models only) 
If you change the protocol settings, you must restart the machine after clicking Submit to activate the configuration.

After configuring the settings, click Logout.

 

Start from Brother Mobile Connect

You need to install and set up Brother Mobile Connect on your mobile device.

  1. Start Brother Mobile Connect on your mobile device.
  2. Tap your model name on the top of the screen.
  3. Tap All Machine Settings.
    Web Based Management appears.
  4. If required, type the password in the Login field, and then tap Login.
  5. If you want to pin the navigation menu on the left side of the screen, tap image and then tap image.

You can now change the machine settings.

 

(network connection models only) 
If you change the protocol settings, you must restart the machine after tapping Submit to activate the configuration.

After configuring the settings, tap Logout.

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If you need further assistance, please contact Brother customer service:

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