FAQs & Troubleshooting

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MFC-J6935DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6935DW

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Date: 04/10/2017 ID: faq00002541_505

Clean the Paper Pick-up Rollers for Paper Tray #2

  1. Unplug the machine from the AC power outlet.
  2. If the paper support flap is open, close it, and then close the paper support.
  3. Pull tray #2 (1) completely out of the machine as shown by the arrow.
  4. Clean the paper pick-up rollers for tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
  5. Slowly push tray #2 completely into the machine.
  6. Reconnect the power cord.

Related Models

MFC-J6730DW, MFC-J6930DW, MFC-J6935DW

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