MFC-8870DW
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/mfc8870dw_us_eu.jpg)
MFC-8870DW
Date: 01/27/2014 ID: faq00000310_002
How do I clear the message "Paper Jam Duplex" from the LCD?
To clear paper jams, please follow the steps below.
-
Pull the duplex tray completely out of the machine.
-
Pull the jammed paper out of the machine or the duplex tray.
-
Put the duplex tray back in the machine.
![](/g/b/img/faqend/faq00000310_002/us_ot/en/3055/AALFB_U_G057.gif)
DCP-8065DN, MFC-8660DN, MFC-8670DN, MFC-8860DN, MFC-8870DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.