FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

HL-5030

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 05/09/2013 ID: faq00000151_011

Printouts are faint.


Please check the following points:

  • Check the printer's environment. Conditions such as humidity and high temperatures may cause this print fault.
  • If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save Mode in the printer Properties "Advanced" tab of the driver.
  • Put in a new toner cartridge. To see how to replace the toner cartridge, click here.
  • You may clear the problem by wiping the scanner window with a soft cloth. Please refer to the maintenance video in the "Maintenance Tutorial" section of the CD-ROM provided with the printer.
  • If the entire print result is faint or light, you can make a setting at "Density Adjustment" in the printer Properties "Advanced" tab of the driver.

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.