FAQs & Troubleshooting

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MFC-EX670W

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-EX670W

Not your product?

Date: 04/15/2022 ID: faq00000017_038

Ghosting images

Ghost

 

Check the following points to resolve the issue:

 

  1. Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
  2. Make sure the media type setting in the printer driver matches the type of paper you are using.
  3. Install a new drum unit.
    > Click here to see how to replace the drum unit.
 

Related Models

HL-EX470W, HL-L9410CDN, HL-L9430CDN, HL-L9470CDN, MFC-EX670W, MFC-L9610CDN, MFC-L9630CDN, MFC-L9670CDN

If you need further assistance, please contact Brother customer service:

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