FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 10/04/2019 ID: faqp00100218_000

When I try to print via Bluetooth® with Windows 7/Windows Vista, I can print the first time, but I cannot print the second time.

This problem may occur if the Brother machine is added using the [Add a printer] procedure.
<Below is the screen from Windows Vista>
Add a printer

Add your Brother machine using the following steps:

Make sure that:

  • Your Brother machine is on.
  • Bluetooth is enabled on both your Brother machine and your computer.
  1. For Windows 7
    Click [Start button] > [Devices and Printers].
    For Windows Vista
    Click [Start button] > [Control Panel] > [Hardware and Sound] > [Printers].
  2. Right click the Brother machine that you added using [Add a printer], and then select [Delete].
  3. Download the printer driver from the [Downloads] section to install it again.
    If you have already completed the driver installation process, add your Brother machine using [Add a device] (Windows 7) / [Add Wireless Device] (Windows Vista).

    If you cannot open the [Add a device] (Windows 7) / [Add Wireless Device] (Windows Vista) window, follow these steps:


    Windows 7

    1. Click [Start button] > [Devices and Printers].
    2. Click [Add a device], and then add your machine.

    Windows Vista

    1. Click [Start button] > [Control Panel] > [Hardware and Sound] > [Bluetooth Devices].
    2. Click [Add Wireless Device], and then add your machine.

Related Models

PJ-762, PJ-763, PJ-763MFi

If you need further assistance, please contact Brother customer service:

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