FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 03/27/2020 ID: faqp00001408_006

How do I set a tape cassette?

Follow the instructions below:


  1. Open the Cassette Cover.
    Open the cover
  2. Confirm the edge of the tape is aligned with the Tape Exit Slot.
    Insert the cassette
  3. Insert the Tape Cassette into the printer until it locks into place.
    Insert the cassette
    • After the tape passes under the Tape Guide, pull the edge to remove any slack in the tape.

      Pull the tape edge
    • Make sure the tape is not caught in the unit when inserting or removing the Tape Cassette.
  4. Close the Cassette Cover.
    Close the cover

    Be careful not to pinch your fingers when closing the Cassette Cover. There is a risk of injury.

    Do not leave any printed labels in the Tape Exit Slot. Doing so will cause label jams.

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If you need further assistance, please contact Brother customer service:

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