Brother iPrint&Scan cannot find my Brother machine (macOS)
To resolve this issue, check the connection between your Brother machine and your Mac.
We recommend installing the latest version of Brother iPrint&Scan to be able to print or scan using your Brother machine.
How are your machine and your Mac connected?
NOTE: Depends on your model's specification, the links may not be available.
Connected using a USB cable
> Click here to open [I cannot print from my computer via USB.] and follow steps 1,2 and 5.
Connected to a wired network
> Click here to see I cannot print using my Brother machine on a wired network. (Windows/macOS).
Connected to a wireless (Wi-Fi) network
> Click here to see I cannot print on a wireless (Wi-Fi) network (Mac).
DCP-L2550DW, HL-L2350DW, HL-L2370DW(XL), HL-L2390DW, HL-L2395DW, HL-L3210CW, HL-L3230CDW, HL-L3270CDW, HL-L3290CDW, MFC-J1010DW, MFC-J1170DW, MFC-J1205W, MFC-J1215W, MFC-J4335DW, MFC-J4535DW, MFC-J491DW, MFC-J497DW, MFC-J690DW, MFC-J805DW(XL), MFC-J815DW XL, MFC-J895DW, MFC-J995DW(XL), MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL), MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW
If you need further assistance, please contact Brother customer service:
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