FAQs & Troubleshooting

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MFC-L3710CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L3710CW

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Date: 12/19/2022 ID: faq00100214_009

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

  • DO NOT reset the drum counter unless you are replacing the drum unit.
  • If you reset the drum counter without replacing the drum unit, the machine will not be able to correctly calculate the remaining drum life.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Make sure the machine is turned on.
  2. Make sure the machine's cover is closed.
  3. Press and hold Toner(Toner) for about five seconds.
  4. Press Drum.
  5. Select the toner color for the drum unit you just replaced.
  6. Press Yes.

Related FAQs

Related Models

HL-L3270CDW, MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW

If you need further assistance, please contact Brother customer service:

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