FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 04/25/2019 ID: faq00002219_011

Size Error DX or Size Error 2-sided

This error occurs when the paper in the tray is not the correct size and is not available for automatic 2-sided printing.


Load the correct size of paper in the tray and set the tray for that paper size.

Paper sizes available for automatic 2-sided printing are A4*, Letter*, Legal*, Mexico Legal*, India Legal* and Folio*.


*: Letter, Legal, Mexico Legal, India Legal and Folio for USA/ Canada/ Latin America, and A4 for others.


Related Models

DCP-L2550DW, HL-L2390DW, HL-L2395DW, MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL)

If you need further assistance, please contact Brother customer service:

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