The paper in the tray is not the correct size. Load the correct size of paper in the tray and set the size of paper to the tray.
When you load a different size and type of paper in the tray, you must change the paper size and paper type settings in the machine (if applicable) and/or on your computer at the same time.
DCP-L2550DW, HL-L2390DW, HL-L2395DW, HL-L3290CDW, MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL), MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW
If you need further assistance, please contact Brother customer service:
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