Jam Inside (With Video Instructions)
If the machine's control panel or the Status Monitor displays there is a jam inside the machine, do the following steps.
Open the front cover.
Remove the toner cartridge and drum unit assembly.
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
Pull out the jammed paper slowly.
Install the toner cartridge and drum unit assembly into the machine.
- Close the front cover.
DCP-L2520DW, DCP-L2540DW, HL-L2380DW, MFC-L2680W, MFC-L2685DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2720DW, MFC-L2740DW
If you need further assistance, please contact Brother customer service:
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