FAQs & Troubleshooting

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MFC-J880DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J880DW

Not your product?

Date: 06/02/2014 ID: faq00002988_000

Paper tray not detected/ Paper tray #2 not detected

There are two cases when the display shows this message. Follow the solution suitable for your case.

 

Cause1: The Paper tray is not completely inserted.

Slowly push the paper tray completely into the machine.

 

Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.

Click here to see the solution for "Paper Jam".

Related Models

MFC-J4320DW, MFC-J4420DW, MFC-J460DW, MFC-J4620DW, MFC-J480DW, MFC-J485DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5920DW, MFC-J6520DW, MFC-J6720DW, MFC-J680DW, MFC-J6920DW, MFC-J6925DW, MFC-J775DW(XL), MFC-J880DW, MFC-J885DW, MFC-J985DW(XL)

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