MFC-J5930DW

FAQs & Troubleshooting

MFC-J5930DW

Date: 10/12/2016 ID: faq00100372_000

I cannot open the scanned file from Scan to FTP.

If you use "~" in the file name from Scan to FTP, the file name is cut after "~" and you cannot open the file.
DO NOT use "~" in the file name. Or update your machine's firmware to the latest version.

> Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.

Related Models

MFC-J5330DW, MFC-J5830DW(XL), MFC-J5930DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6930DW, MFC-J6935DW

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