FAQs & Troubleshooting

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MFC-J5930DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J5930DW

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Date: 05/09/2017 ID: faq00100355_501

Remove Paper Scraps

MFC-J5330DW

  1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
    Press [Yes] to return to the Home screen.
  2. Press [Settings]>[Maintenance]>[Remove Paper Scraps].
  3. Follow the instructions on the LCD to locate and remove the jammed paper.

    During the procedure, you must load the Maintenance sheet (included with your machine) in Landscape orientation in the manual feed slot. (If you do not have the Maintenance sheet, use one sheet of Letter or A4 size thicker paper, such as glossy paper.)

MFC-J5830DW/MFC-J5930DW

  1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
    Press [Yes] to return to the Home screen.
  2. Press [Settings]>[Maintenance]>[Remove Paper Scraps].
  3. Follow the instructions on the LCD to locate and remove the jammed paper.

    During the procedure, you must insert the Maintenance sheet (included with your machine) into the machine in Landscape orientation through the opening as shown, until you feel it grab the paper. (If you do not have the Maintenance sheet, use one sheet of Letter or A4 size thicker paper, such as glossy paper.)

Related FAQs

Related Models

MFC-J5330DW, MFC-J5830DW(XL), MFC-J5930DW

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