No Paper / No Paper Fed
There are several reasons that the Brother machine displays No Paper or No paper Fed. Check the following points to clear the No Paper or No Paper Fed message.
Do one of the following:
- Refill the paper tray, and then follow the machine's display (hereinafter called LCD) instructions.
- Remove and reload the paper, and then follow the LCD instructions.
To load paper in the paper tray, see the Related FAQs at the end of the page.
Remove the paper and reinsert it in the center of the manual feed slot or MP tray, and then follow the LCD instructions.
To load paper in the manual feed slot or MP tray, see the Related FAQs at the end of the page.
This feature is available only for some models.
Make sure the Jam Clear Cover is closed evenly at both ends.
Clean the paper pick-up rollers.
MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J690DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J805DW(XL), MFC-J815DW XL, MFC-J895DW, MFC-J995DW(XL)
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.