FAQs & Troubleshooting

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MFC-J5930DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J5930DW

Not your product?

Date: 06/04/2018 ID: faq00002411_028

Cover is Open

The following covers may not be completely closed. Check if the following covers are completely closed.

 

The scanner cover is not locked in the closed position.

  • Lift the scanner cover and then close it again.
  • Make sure the telephone line cord, USB or network cable (if used) have been guided correctly through the cable channel and out the back of the machine.

 

The ink cartridge cover or ink tank cover is not locked in the closed position.

  • Firmly close the ink cartridge cover or ink tank cover until it locks into place.

Related Models

MFC-J4320DW, MFC-J4420DW, MFC-J460DW, MFC-J4620DW, MFC-J480DW, MFC-J485DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J680DW, MFC-J690DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J775DW(XL), MFC-J805DW(XL), MFC-J815DW XL, MFC-J880DW, MFC-J885DW, MFC-J895DW, MFC-J985DW(XL), MFC-J995DW(XL)

If you need further assistance, please contact Brother customer service:

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