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MFC-9560CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9560CDW

Not your product?

Date: 11/25/2014 ID: faq00002720_002

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

It's possible that you installed drivers from the incompatible CD-ROM with Mac OS X 10.5 or greater.
Uninstall the drivers and try the driver reinstallation following the steps below:

NOTE: Illustration shown below is from a representative operating system and may differ from your operating system.

  1. Click Apple Menu => System Preferences... (If you are using a USB cable, be sure to disconnect it.)
     
  2. Click Print & Fax, Print & Scan or Printers & Scanners.
     
  3. Delete the driver and close Print & Fax, Print & Scan or Printers & Scanners.

    Delete the driver

     

  4. Go to the Downloads section of this web site and install the latest printer driver. The installation instructions are available in the Downloads section.

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