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MFC-9330CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9330CDW

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Date: 11/08/2018 ID: faq00002578_006

Scan multiple pages into one file instead of each scan being saved as a separate file.

Below are the file types supporting multi-page documents. You must select one of them as the File Type on the scan settings dialog box which appears when scanning.

 

  • TIFF Multi-Page (*.tif)
  • PDF (*pdf)
  • High Compression PDF (*.pdf) *1
  • Secure PDF (*.pdf)
  • Searchable PDF (*.pdf)
  • XML Paper Specification (*.xps) *2
     

*1: In order to save the document as a High Compression PDF, you must set the Resolution to 300 x 300 dpi and Scan Type to True Grey or 24 bit Color.

*2: Available for Windows Vista or later, or when using applications which support XML Paper Specification files.

 

You can scan the documents either from the automatic document feeder (ADF) or from the flatbed scanner glass. Click the link below for your case:

 

 

Scanning from the automatic document feeder (ADF)

Click the link below for the ControlCenter you are using to see more details:

 

(Windows)
If you want to scan more pages than the maximum ADF capacity, we recommend using the Advanced Mode.

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

 

How to scan from Home Mode of ControlCenter4 for Windows
  1. Load your document, top edge first in the ADF.
  2. Click the Scan tab.
  3. Select the Document Type and Scan Size.
  4. Click Scan. The machine starts scanning.

    Scan tab
     
  5. The scanned image appears in the image viewer. Confirm and edit (if necessary) the scanned image.
  6. Click Save or Send E-mail.

    Save or Send E-mail
     
  7. The settings dialog appears. Select the file type supporting multi-page documents from the File Type drop-down list and then click OK. (Click here to see the file types supporting multi-page documents.)

    Settings dialog

    * The dialog may differ depending on your choice in Step 6.

 

How to scan from Advanced Mode of ControlCenter4 for Windows
  1. Load your document, top edge first in the ADF.
  2. Click the Scan tab, and then click the type of scan you require (Image, E-mail, or File).

    Scan tab
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click Scan. The machine starts scanning.

      Scan to file setting

      * The dialog may differ depending on your choice in Step 2.

 

How to scan from ControlCenter2 for Macintosh
  1. Load your document, top edge first in the ADF.
  2. Click the SCAN tab, and then select the type of scan you require (Image, E-mail, or File).

    Scan tab
     
  3. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box. (Using this option, you can scan more pages than the maximum ADF capacity.)
    3. Click the Start Scanning. The machine starts scanning.

      Scan to file setting

      * The dialog may differ depending on your choice in Step 2.

 

 

Scanning from the flatbed scanner glass

Click the link below for your case to see more details:
 

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.

 

 

How to scan from Home Mode of ControlCenter4 for Windows

 

  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the Scan tab.
  4. Select Custom for the Document Type, and then select the Scan Size.
  5. Click Custom Settings.

    Custom Settings
     
  6. The Custom Scan Settings dialog appears. Check the Continuous Scanning box, and then click OK.

    Custom Scan Settings
     
  7. Click Scan. The machine starts scanning.

    Scan
     
  8. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    Continue or finish
     
  9. The scanned image appears in the image viewer. Confirm and edit (if necessary) the scanned image.
  10. Click Save or Send E-mail.

    Custom Scan Settings
     
  11. The settings dialog appears. Select the file type supporting multi-page documents from the File Type drop-down list and then click OK. (Click here to see the file types supporting multi-page documents.)

    Settings dialog

    * The dialog may differ depending on your choice in Step 10.

 

How to scan from Advanced Mode of ControlCenter4 for Windows
  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the Scan tab, and then click the type of scan you require (Image, E-mail, or File).

    Scan tab
     
  4. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box.
    3. Click Scan. The machine starts scanning.

      Scan to file setting

      * The dialog may differ depending on your choice in Step 3.

     

  5. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    Continue or finish

 

How to scan from ControlCenter2 for Macintosh
  1. Lift the document cover.
  2. Place the document face down on the scanner glass, and then close the document cover.
  3. Click the SCAN tab, and then select the type of scan you require (Image, E-mail, or File).

    FBCC2Step3
     
  4. The scan settings dialog appears.

     

    1. Select the file type supporting multi-page documents from the File Type drop-down list. (Click here to see the file types supporting multi-page documents.)
    2. Check the Continuous Scanning box.
    3. Click the Start Scanning. The machine starts scanning.

      FBCC2Step4

      * The dialog may differ depending on your choice in Step 3.

     

  5. When scanning is finished, it will ask if you wish to scan more pages. If you want to scan more pages, place the next document on the scanner glass and click Continue. When you have finished scanning all your documents, click Finish.

    CC2ContinuousScan

Related Models

HL-3180CDW, MFC-9130CW, MFC-9330CDW, MFC-9340CDW, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW

If you need further assistance, please contact Brother customer service:

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