FAQs & Troubleshooting

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MFC-9330CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9330CDW

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Date: 02/14/2013 ID: faq00002490_021

No Paper

Case 1: The machine is out of paper or paper is not properly loaded in the paper tray.

Do one of the following:

  • Refill the paper in the paper tray. Make sure the paper guides are set to the correct size.

  • Remove the paper and load it again. Make sure the paper guides are set to the correct size.

  • If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller.
    (Click here to see how to clean the paper pick-up roller.)



Case 2: The paper tray is not installed properly.

  • Re-install the paper tray.



Case 3: The paper you are using may not meet our specifications.

Related Models

HL-3180CDW, MFC-9130CW, MFC-9330CDW, MFC-9340CDW

If you need further assistance, please contact Brother customer service:

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