MFC-9325CW
FAQs & Troubleshooting |
MFC-9325CW
Date: 11/19/2012 ID: faq00002306_007
The color of your printouts is not what you expected
Please check the following points to solve the problem:
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
- The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.
- Click here to see the details of how to install the drum unit.
- Click here to see the details of how to install the toner cartridges.
- Make sure toner save mode is off in the control panel or the printer driver. Click here to see the details of how to change the toner save mode setting.
- Perform the calibration. Click here to see the details of how to carry out calibration.
- If you use a Windows printer driver or Mac OS X CUPS printer driver, adjust color settings by using the custom setting in the printer driver. Click here to see the details of how to adjust color settings.
- If colors look dull, disable the Improve Gray Color mode of the printer driver.
For Windows printer driver:
- Open Printing Preferences. Click here to see the details of how to open Printing Preferences.
- Click the Basic tab and click Settings....
- Remove the check from the Improve Gray Color check box, and click OK.
- Open Printing Preferences. Click here to see the details of how to open Printing Preferences.
- Click Advanced....
- Choose Off for Improve Gray Color in Printer Features, and click OK.
[Mac OS X 10.4.11 or 10.5.x users]
- Open the Print dialog. Click here to see the details of how to open Print dialog.
- Choose Print Settings from the pane pop-up menu and click the Advanced tab.
- Remove the check from the Improve Gray Color check box.
- Open the Print dialog. Click here to see the details of how to open Print dialog.
- Choose Color Settings from the pane pop-up menu and click Advanced Color Settings trianble mark.
- Remove the check from the Improve Gray Color check box.
- Open the Print dialog. Click here to see the details of how to open Print dialog.
- Choose Printer Features from the pane pop-up menu and choose General 1 or General 2 (Set 2 for Mac OS X 10.4) for Feature Sets.
- Choose Off for Improve Gray Color.
- The toner cartridge may be damaged. Replace all four toner cartridges with new ones. Click here to see the details of how to replace the toner cartridge.
- The drum unit may be damaged. Replace all four drum units with new ones. Click here to see the details of how to replace the drum unit.
HL-3045CN, HL-3075CW, MFC-9125CN, MFC-9325CW
If you need further assistance, please contact Brother customer service:
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