FAQs & Troubleshooting

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MFC-8710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-8710DW

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Date: 12/24/2020 ID: faq00002594_006

Set the Brother machine to prevent public access to certain features

Secure Function Lock is a feature that enables you to restrict Public access to the following functions of your Brother machine, and also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.

  • Fax Tx (Fax Transmission) *1 *2 *3
  • Fax Rx (Fax Reception) *1 *3
  • Copy
  • Scan *4
  • USB Direct
  • Print *5
  • Page Limit*6
*1) Supported models only.
*2) When Secure Function Lock is on, you can only adjust the following FAX settings: Contrast, Polled TX and Coverpage under Setup Send. If Fax Tx is disabled, you cannot use any function in the Fax menu.
*3) Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled.
*4) Scan includes scan jobs sent via Brother iPrint&Scan.
*5) Print includes print jobs via AirPrint (if applicable) and Brother iPrint&Scan.
*6) Page Limit is configured using Web Based Management.

 

You can enable access to restricted operations by creating a restricted user profile. Restricted users must choose their user name from a list and enter a password to use the Brother machine.

You must set up the Secure Function Lock in the following order:

  1. Set the administrator password (See STEP A).
  2. Set up the public user mode (See STEP B).
  3. Set up restricted users (if any) (See STEP C).
  4. Turn Secure Function Lock on (See STEP D).

 

STEP A: Set the administrator password

Only administrators can set limitations and make changes to user profiles. The password you set in this STEP A is for the administrator. This password is used to set up users (STEP B and STEP C) and to turn Secure Function Lock On (STEP D).

  1. Press Menu and choose General Setup => Security (This step might be skipped in some models.) => Function Lock.
  2. Enter a four-digit number for the password. Press OK.
  3. Re-enter the password when the LCD shows Verify:. Press OK.
  4. Press Stop/Exit.

Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password, please contact Brother Customer Service from "Contact Us".


STEP B: Set up the public user mode

Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting.

  1. Press Menu and choose General Setup => Security (This step might be skipped in some models.) => Function Lock => Setup ID.
  2. Enter the four-digit administrator password set in STEP A. Press OK.
  3. Do one of the following:

    If your Brother machine has a touchscreen,
    1. Press the Up or Down arrow key to display Public. Press Public.
    2. Press xxxxx ("xxxxx" varies on an operation.) and press Enable or Disable. Repeat this step for every operation you use.

     

    If your Brother machine does not have a touchscreen,
    1. Press the Up or Down arrow key to choose Public. Press OK.
    2. Press the Up or Down arrow key to choose Enable or Disable for xxxxx ("xxxxx" varies on an operation.) and then press OK. Repeat this step for every operation you use.
    3. When the LCD shows Exit, press OK.

     

  4. Press Stop/Exit.

 

STEP C: Set up restricted users

You can set up to 25 restricted users with restrictions and a password for functions that are available to them. For example, if you disabled the Scan function for the Public users, however you want to give specific users access to the Scan function, you can set these users up as restricted users with access to the Scan function.

  1. Press Menu and choose General Setup => Security (This step might be skipped in some models.) => Function Lock => Setup ID.
  2. Enter the four-digit administrator password set in STEP A. Press OK.
  3. Do one of the following:

    If your Brother machine has a touchscreen,
    1. Press the Up or Down arrow key to display UserXX. Press UserXX.
    2. Enter the user name. Press OK.
    3. Enter a four-digit password for the user. Press OK.
    4. Press xxxxx ("xxxxx" varies on an operation.) and press Enable or Disable. Repeat this step for every operation you use.

     

    If your Brother machine does not have a touchscreen,
    1. Press the Up or Down arrow key to choose UserXX. Press OK.
    2. Use the numeric keys to enter the user name. Press OK.
    3. Enter a four-digit password for the user. Press OK.
    4. Press the Up or Down arrow key to choose Enable or Disable for xxxxx ("xxxxx" varies on an operation.) and then press OK. Repeat this step for every operation you use.
    5. When the LCD shows Exit, press OK.

     

  4. Repeat STEP 3 for entering each additional user and password. Please note that you cannot use the same name as another user's name.
  5. Press Stop/Exit.

 

STEP D: Turn Secure Function Lock "on"

 

 

  1. Press Menu and choose General Setup => Security (This step might be skipped in some models.) => Function Lock => Lock Off->On.
  2. Enter the four-digit administrator password set in STEP A. Press OK.

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

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