Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
You can check if your machine has faxes in memory if one of the following messages is displayed on the LCD:
- Init Unable XX
- Print Unable XX
- Scan Unable XX
- Fuser Error
Press Menu and choose Service => Data Transfer => Fax Transfer.
If the LCD displays the message No Data, there are no faxes in memory. Press Stop/ Exit.
If the LCD displays the message Enter Fax No. (The message may vary depending on your Brother machine.), there are faxes in memory you can transfer to another fax machine or to your PC. See below for instructions.
You can transfer the faxes to another fax machine.
Click here to see the details of how to forward a fax to another fax machine when the Brother machine has a mechanical problem.
You can transfer the faxes to your PC.
Click here to see the details of how to transfer faxes to the PC when the Brother machine has a mechanical problem.
MFC-7240, MFC-7340, MFC-7345N, MFC-7360N, MFC-7365DN, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-8480DN, MFC-8510DN, MFC-8680DN, MFC-8690DW, MFC-8710DW, MFC-8810DW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT, MFC-9120CN, MFC-9125CN, MFC-9320CW, MFC-9325CW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.