FAQs & Troubleshooting

Close

MFC-8710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-8710DW

Not your product?

Date: 02/04/2011 ID: faq00000003_023

All black

Print Quality Problem - ALL black

 

Please check the following points to solve the problem:

  • Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position.
    Please refer to the instructions, "Clean the corona wire."

  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".

  • The fuser unit may be contaminated. Call Brother Customer Service.

 

Related Models

DCP-7060D, DCP-7065DN, DCP-8110DN, DCP-8150DN, DCP-8155DN, FAX-2840, FAX-2940, HL-2280DW, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.