FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

MFC-8220

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/24/2015 ID: faq00100173_005

Windows 10 Support Information

The drivers and utilities on the CD-ROM/ DVD-ROM for Windows 8 or earlier bundled with your Brother machine are NOT compatible with Windows 10. Review the information below about drivers and utilities for Windows 10.
 

Printer Driver

Compatible Brother original drivers for Windows 10 are available in the Downloads section. Click the link below for the version of Windows 10*2 you are using to go to the Downloads section:

- Download for Windows 10 32-bit
- Download for Windows 10 64-bit

 

Hint:
We recommend you install the Full Driver & Software Package.

Scanner Driver
(TWAIN Driver)
BRAdmin Light *1 The latest utilities are available in the Downloads section. Click the link below for the version of Windows 10*2 you are using to go to the Downloads section:

- Download for Windows 10 32-bit
- Download for Windows 10 64-bit
BRAdmin Professional
Web BRAdmin Not supported
ControlCenter *1 The Full Driver & Software Package contains these utilities. The latest Full Driver & Software Package is available in the Downloads section. Click the link below for the version of Windows 10*2 you are using to go to the Downloads section:

- Download for Windows 10 32-bit
- Download for Windows 10 64-bit
Status Monitor *1
PC-FAX Software *1
Remote Setup Software *1
PaperPort™/ Presto!® PageManager® Not supported, therefore the Scan to OCR function, which works with PaperPort™ or Presto!® PageManager®, does not operate.

Note:
*1: The availability of the utilities varies depending on your Brother machine.
*2: If you do not know which version of Windows 10, 32-bit or 64-bit, you are using, click here to see how to check the version of Windows 10.

Related Models

FAX-4750e, FAX-5750e, MFC-8220

If you need further assistance, please contact Brother customer service:

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