FAQs & Troubleshooting

Close

MFC-7460DN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-7460DN

Not your product?

Date: 08/06/2012 ID: faq00002658_004

NO TONER

Make sure the drum unit and toner cartridge assembly is installed properly.
If not, reinstall the drum unit and toner cartridge assembly to the machine as follows:

 

NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.

  1. Open the front cover.
    Open the front cover
  2. Take out the drum unit and toner cartridge assembly.
    If the drum unit is installed without the toner cartridge, please go to the step 4.
    If the toner cartridge isn't put into the drum unit properly, please go to the step 3.

    Take out the drum unit and toner cartridge assembly.

    • We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
    • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
    • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
      DO NOT touch
       
    • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
      DO NOT touch

  3. Push down the green lock lever and take the toner cartridge out of the drum unit.
    Take the toner out
  4. Put the toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically.
    Put the toner back

  5. Put the drum unit and toner cartridge assembly back into the machine again.

    Put the drum unit and toner cartridge assembly back.
  6. Close the front cover.

Related Models

DCP-7060D, DCP-7065DN, HL-2280DW, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.