FAQs & Troubleshooting

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MFC-465CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-465CN

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Date: 07/05/2018 ID: faq00002639_006

I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?

You can install "PaperPort™ 11SE" from the CD-ROM supplied with your machine. Please follow the Step1 and 2 below to install "PaperPort™ 11SE".

There are two steps for installing "PaperPort™ 11SE".
You need to install two kinds of software: PaperPort and PaperPort Image Printer.


Step1: Installing PaperPort
 
  1. Put the supplied CD-ROM into your CD-ROM drive. If the Brother screen appears automatically, close the screen.
     
  2. Click on Start and then Computer.
    computer

     

  3. Right-click on CD-ROM icon and select Open.
    open

     

  4. Open the paperport folder and then the PaperPort folder. Double-click setup.exe.
    setup.exe

     

  5. The installation will start. Please follow the installation screen directions.

 

Step2: Installing PaperPort Image Printer

Installation steps vary depending on the version of your Windows 7. Please follow the steps below for your Windows 7 version.
 

[For 32bit users]

  1. Open the PrinterDriver folder, and then the system32 folder.
     
  2. Double-click setup.exe.
    PaperPort Image Printer

     

  3. The installation will start. Please follow the installation screen directions.


[For 64bit users]

  1. Open the PrinterDriver folder, and then the system64 folder.
     
  2. Double-click setup.exe.
    PaperPort Image Printer_x64

     

  3. The installation will start. Please follow the installation screen directions.

Related Models

DCP-350C, MFC-230C, MFC-465CN, MFC-685CW, MFC-885CW

If you need further assistance, please contact Brother customer service:

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