FAQs & Troubleshooting

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TJ-4021TN

FAQs & Troubleshooting

FAQs & Troubleshooting

TJ-4021TN

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Date: 12/10/2021 ID: faqp00100471_005

How to execute the printer configuration (Self-test) to debug

To print the printer configuration (Self-Test), do the following:

 

  1. Turn off the printer.

  2. Press and hold the right Selection button, and then turn on the Power Switch.

  3. Release the button when Self-test appears on the Touchscreen.

  4. The printer calibrates the sensor and detects the label length, prints the internal settings, and then enters the Dump Mode.
    To turn off the Dump Mode after debugging, please turn the printer off and back on again.

    To select the sensor for calibration, send the correct command to the printer:

    • For the Gap Sensor: the GAP command
    • For the Black Mark sensor: the BLINE command

    You can also print the printer configuration (Self-test) by using the BPM (Brother Printer Management Tool).

Related Models

TJ-4021TN, TJ-4121TN

If you need further assistance, please contact Brother customer service:

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