FAQs & Troubleshooting

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TJ-4021TN

FAQs & Troubleshooting

FAQs & Troubleshooting

TJ-4021TN

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Date: 01/09/2024 ID: faqp00100453_002

How to load the Media

Movie: How to load the Media

*The video clip is being streamed from YouTube.

 

 

Media Loading Path

Media Loading Path

1. Media
2. Label Supply Spindle
3. Damper
4. Platen Roller
5. Ribbon

 

  1. Open the Media Cover.
    Open the Media Cover

  2. Slide the Label Roll Guard horizontally to the end of the Label Supply Spindle, and then flip it down.
    Move the Label Roll Guard
    1. Label Roll Guard
    2. Label Supply Spindle

  3. Place the label roll on the Label Supply Spindle and then flip the Label Roll Guard upwards to hold it in place.
    Place the label roll
    1. Label roll
    2. Label print side

    Make sure the label print side is facing up.


  4. Push the Print Head Release Lever and thread the label through the Damper, Media Sensor, and Front Label Guide to install the media.
    Thread the label
    1. Print Head Release Lever

    For RFID models, feed the media through the Tear Cover Slot.

    Feed the media

    1. Tear Cover Slot

  5. Move the Media Sensor by adjusting the Media Sensor Position Adjustment Knob. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll.
    Adjust the Sensor
    1. Black Mark Sensor (shown as Down arrow )
    2. Gap Sensor (shown as Triangle )
     
  6. Adjust the Front Label Guide to fix the media position.
    • Make sure you thread the media through the Media Sensor.
    • The sensor locations are marked by the triangle mark Triangle (Gap Sensor) and the arrow mark Down arrow (Black Mark Sensor) at the sensor housing.
    • The Media Sensor position is adjustable. Make sure the position of the Gap or Black Mark Sensor matches the position of the Gap/Black Mark on the label roll.
    Adjust the Front Label Guide
    1. Front Label Guide

  7. Close the Print Head on both sides and make sure it locks into place.
    Close the Print Head
     
  8. Set the media sensor type and calibrate the selected sensor.

You can also use external media (fan-fold label) with this printer.
For details on how to load the fan-fold label, see the User's Guide in the [Manuals] section of this website.

Related Models

TJ-4010TN, TJ-4020TN, TJ-4021TN, TJ-4120TN, TJ-4121TN

If you need further assistance, please contact Brother customer service:

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