FAQs & Troubleshooting

Close

TJ-4021TN

FAQs & Troubleshooting

FAQs & Troubleshooting

TJ-4021TN

Not your product?

Date: 12/11/2023 ID: faqp00100084_002

How to configure your printer by web browser

You can use a user-friendly setup interface and the capability to manage the printer remotely over a network.

First, confirm your printer's IP address.

  • You can find your printer’s IP address with the BPM (Brother Printer Management Tool).
  • This utility works with the printer firmware V6.61 and later versions.
  1. Open your web browser. (We recommend using either Internet Explorer or Mozilla Firefox.)
  2. Type your printer’s IP address in the address bar, and then press the Enter key.

    If your web browser displays an additional security dialog box, type the default ID and password and click [OK].

    Default ID: "root" or "admin"
    Default Password: The password located either on the bottom, inside or back of the printer and preceded by "Pwd".


    For more information, see [IMPORTANT – Network Security Notice: Default Login Password Change] on the [Manuals] page.

  3. The print server page opens as below:
    Print Server
    1. Address Bar
    2. Printer information
    3. Printer setup
    4. Print server configuration
    5. Print server tools

     

    Print server configuration:
    Explore or change the printer settings.
    General Setup
    The settings shown on this page are printer's current settings. These settings can be changed by entering a new value in the text-box or by selecting a different value from the options and clicking the Set button to implement the settings. You can also click the Refresh button to retrieve the latest printer settings.
    General Setup
    Adjust Setup
    Enter new value in the text-box and click the Set button to program the settings. Click the Refresh button to retrieve the updated printer settings.
    Adjust Setup
    1. This option is used to fine tune the media stop location.
    2. This option is used to set the origin of the printer coordinate system horizontally and vertically.
    3. This option is used to fine tune the print position.
    Media Setup
    This option is used to set the media size, select the media sensor type and the print method.
    Media Setup
    Calibration Setup
    This option is used to explore the printer sensor intensity settings and set the sensor intensity.
    Calibration Setup
    Serial Port Setup
    This option is used to view/set the RS-232 interface baud rate, data bits, parity and stop bit.
    Serial Setup

    Network Port Setup

    This option is used to explore/set the printer internal print server network settings.

    Ethernet Setup

    Email Setup

    After setting this option, you will be able to receive notification of printer errors by Email.

    Email Notification Errors
    • Carriage Open
    • Over Heat
    • Paper Jam
    • Paper Empty
    • Ribbon Error
    • Cutter Error

     

    Mail Setup
    Clock Setup
    This option is used to configure the clock settings.
    Clock Setup
    Password Setup
    This option is used to set the password information.

    If required, type your ID and password. If you have not set your own password, use the following:
     
    Default ID: admin  
    Default Password: The password located on the bottom of the printer and preceded by "Pwd".

    [  Back To Top ]

     

    Print server tools:
    Printer Function
    In this option, you can reset the printer, restore the printer to factory defaults, print current printer configuration, ignore AUTO.BAS file, calibrate the sensor and send file to the printer.
    Printer Function

    The Send File to Priter button is for sending the command to the printer.

    Printer Firmware Upgrade
    This option is used to upgrade the printer firmware. Use the Browse button to select the firmware location and then click the Upgrade button to update the firmware.

    Printer Upgrade

    Please do not disconnect the printer power or interrupt the firmware update process. The printer may not boot properly.

    Printer Status
    Explore the printer status.

    Available Printer Status
    • Ready
    • Printing
    • Pause
    • Out of Memory
    • Carriage Open
    • Over Heat
    • Paper Jam
    • Paper Empty
    • Ribbon Error
    • Cutter Error

     

    Printer Status

    Printer File

    This option allows you to use the following functions:

    Printer File Options
    • Upload a file to the DRAM or FLASH memory
    • List out the files in the memory
    • Run the downloaded files
    • Delete the downloaded files
    • Format the entire memory

     

    Printer File
    [  Back To Top ]

Related Models

TD-4420TN, TD-4520TN, TD-4650TNWB, TD-4750TNWB, TJ-4010TN, TJ-4020TN, TJ-4021TN, TJ-4120TN, TJ-4121TN, TJ-4420TN, TJ-4422TN, TJ-4520TN, TJ-4522TN, TJ-4620TN

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.