FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 02/13/2019 ID: faqp00100445_000

The Printer Setting Tool does not start.

If the message "The program can’t start because xxxx.xxx(file name) is missing from your computer. Try reinstalling the program to fix this problem." appears and the Printer Setting Tool does not start, update your Windows OS version and then reinstall the Printer Setting Tool.
If you cannot update your Windows OS version, contact Brother Customer Service.

Related Models

TD-4210D, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.