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FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 09/17/2024 ID: faqp00001509_003

How do I uninstall the printer driver?

You can download and install the latest printer driver from the [Downloads] section of this website.

> Windows 11
> Windows 10 / Windows Server 2016 / Windows Server 2019
> Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2
> Windows 7 / Windows Server 2008 R2
> Windows Vista / Windows Server 2008
> Windows 2000/ XP
> macOS 13 or later
> macOS 12 or earlier

 

Windows 11

 

  1. Confirm that the printer is turned off.
  2. Click the [Start Menu] - [All apps] - [Windows Tools] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
  3. Select [Brother [model name]] and click [Remove device], or right-click the icon and click [Remove device]. If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Select [Brother [model name]], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.

Windows 10 / Windows Server 2016 / Windows Server 2019

 

  1. Confirm that the printer is turned off.
  2. Click the [Start Menu] - ([All apps] -) [Windows System] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
  3. Select [Brother [model name]] and click [Remove device], or right-click the icon and click [Remove device]. If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Select [Brother [model name]], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.

Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2

 

  1. Confirm that the printer is turned off.
  2. Click [Control Panel] on the [Apps] screen - [Hardware and Sound] - [Devices and Printers].
  3. Select [Brother [model name]] and click [Remove device], or right-click the icon and click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the [Devices and Printers] window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Select [Brother [model name]], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the [Print Server Properties] window. The printer driver has been uninstalled.

Windows 7 / Windows Server 2008 R2

 

  1. Confirm that the printer is turned off.
  2. Click the [Start] button - [Devices and Printers].
  3. Select [Brother [model name]], and click [Remove device] or right-click the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Choose [Brother [model name]], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window.
    The printer driver has been uninstalled.

Windows Vista / Windows Server 2008

 

  1. Confirm that the printer is turned off.
  2. Click the [Start] button - [Control Panel] - [Hardware and Sound] - [Printers].
  3. Select [Brother [model name]], and click [Delete this printer] or right-click the icon, and then click [Delete].
  4. In the Printers window, right-click and select [Run as administrator] - [Server Properties…].
    If the authorization confirmation dialog box appears, click [Continue].
    If the "User Account Control" dialog box appears, enter the password and click [OK]. The Print Server Properties window appears.
  5. Click the [Drivers] tab and choose [Brother [model name]]. Click [Remove...].
  6. Select [Remove driver and driver package] and click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window.
    The printer driver has been uninstalled.

Windows 2000/ XP

 

  1. Turn off the printer.
  2. Click the [Start] button, go to Printers and Faxes window.
  3. Choose "Brother [model name]", and click [File]-[Delete].
  4. Go to [File]-[Server Properties].
  5. Click the [Drivers] tab and choose "Brother [model name]". Then, click [Remove].
  6. Close the Print Server Properties window. The printer driver has been uninstalled.
     
  • Please note that not all printers are compatible with all versions of Windows operating systems. To find out which operating systems are compatible with your printer, see the following link:
    <Compatible Operating Systems>
  • You can normally uninstall printer drivers with the steps described above, but if you need to delete all the printer driver information due to a failed installation, use the printer driver cleanup tool.

macOS 13 or later

 

  1. Confirm that the printer is turned off.
  2. From the Apple menu, open [System Settings]/[System Preferences]  - [Printers & Scanners].
  3. Select [Brother [model name]], and then click [Remove Printer...].
  4. Close the Printers & Scanners window.
    The printer driver has been uninstalled.
     

macOS 12 or earlier

 

  1. Confirm that the printer is turned off.
  2. From the Apple menu, open [System Preferences] - [Printers & Scanners]/[Print & Scan].
  3. Select [Brother [model name]], and then click the " - " button.
    Printers & Scanners
  4. Close the Printers & Scanners or Print & Scan window.
    The printer driver has been uninstalled.

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MW-100, MW-120, MW-140BT, MW-145BT, MW-145MFi, MW-260, PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-1500PC, PT-1650, PT-18R, PT-18RKT, PT-1950, PT-1960, PT-2100, PT-2110, PT-2300, PT-2310, PT-2430PC, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-3600, PT-7600, PT-9200DX, PT-9200PC, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D410, PT-D450, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E310BT, PT-E500, PT-E510, PT-E550W, PT-E560BT, PT-E800W, PT-H500, P-TOUCH PC, PT-P700, PT-P710BT, PT-P715eBT, PT-P750W, PT-P900/P900c, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570VM, QL-580N, QL-600, QL-650TD, QL-710W, QL-720NW, QL-820NWB/820NWBc, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3050Ai, RJ-3150, RJ-3150Ai, RJ-3230B, RJ-3250WB, RJ-4030, RJ-4030Ai, RJ-4040, RJ-4230B, RJ-4250WB, RL-700S, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-2135N, TD-2135NWB, TD-2310D, TD-2320D, TD-2350D, TD-2350DSA, TD-4000, TD-4100N, TD-4210D, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN, TD-4550DNWB / 4550DNWB(FC), TP-M5000N

If you need further assistance, please contact Brother customer service:

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