FAQs & Troubleshooting


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/20/2018 ID: faqp00100417_000

Security Update for Brother Printers



A security-related matter was found in Brother Printers.




Check your product's Firmware Update status to see if it requires this update. If your product’s Firmware Update status is listed as “Available”, we recommend upgrading your machine to the latest firmware.


Firmware Update status


See Firmware Update status.


Firmware Update Tool


Download Firmware Update Tool from the Download section for your machine.

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.